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    Cutting Costs without Cutting Corners: The Benefits of Efficient IVR Systems in Banking and Utilities

    We live in a world where customer service is very, very important. If someone leaves your business feeling dissatisfied, you can be sure they’ll discuss it on social media. And, brand loyalty is not a thing anymore.  So, if you upset your patrons, they will make their way to your...

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    Escalating Cybersecurity Concerns: JAXA and JAE Among Japanese Organisations Hit by Cyberattacks

    Japan's Aerospace Exploration Agency (JAXA) was recently hit by a cyberattack. The incident was announced in a statement by a government representative during a briefing on 29th November. Sources within JAXA confirmed that the attack targeted the agency's network server to invade its mission-critical system. The threat actors behind the incident are yet to claim responsibility. JAXA refused to elaborate on details of the attack. However, it assured...

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