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    Cutting Costs without Cutting Corners: The Benefits of Efficient IVR Systems in Banking and Utilities

    We live in a world where customer service is very, very important. If someone leaves your business feeling dissatisfied, you can be sure they’ll discuss it on social media. And, brand loyalty is not a thing anymore.  So, if you upset your patrons, they will make their way to your competitor. After slagging you off on Twitter (or X, as it’s called now), of course. Impeccable customer...

    NEA Launching Pilot Projects to Propel China’s Biodiesel Production and Consumption

    China's National Energy Administration (NEA) has detailed its plans to roll out a series of pilot projects. According to Reuters, these projects promote the production and consumption of biodiesel. This initiative is part of the country's long-standing strategy of positioning itself as a leading force in sustainable energy. With these projects, it hopes to close the gap with other major economies.  The NEA's plan calls on...
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    How Does Cancer Prevention Affect Life Insurance?

    Cancer prevention is not only a critical aspect of public health but also holds significant implications for the life insurance industry. By focusing on...

    Microsoft Excel Aims to Enhance Data Analysis and Visualisation with August 2023 Update

    Microsoft has rolled out a slew of new features and enhancements in Excel this August. The latest update is focused on augmenting productivity and...

    Microsoft PowerPoint Equipped with Task Management Feature

    Microsoft PowerPoint, a widely used presentation application, is reportedly stepping up its collaborative features by rolling out a new enhancement. According to a report...

    Excel Equipped with New Features This June

    Microsoft Corporation introduced a number of features in Excel across multiple platforms, including the web, Windows, and Mac, in June, XDA Developers reports. Consistently adding...

    Microsoft Added New Features to Excel This May

    On May 31st, Microsoft released a roundup of improvements, upgrades, and enhancements it plans to bring to Microsoft Excel across the web, Windows, and...

    Decentralised Clinical Trial Market Size Poised to Hit $4,508.2M in 2028

    Driven by adaptations to clinical trial implementation during the COVID-19 pandemic, decentralised clinical trials (DCTs) are quickly gaining momentum. The result: The global DCT market...

    Why Insurance Companies in the EMEA Are Unable to Draw Value From Advanced Analytics

    McKinsey has released a report stating that most insurance companies in Europe, the Middle East, and Africa (EMEA) are investing in advanced analytics (AA)....

    Microsoft Hopes to Offer Proactive Working Experiences with New Excel Features

    In April, Microsoft Corp. reportedly introduced a slew of new features and improvements in Excel across the web, Mac, and Windows.  Adding these new features...

    ObvioHealth, IQVIA Consumer Health, and Jovie USA Launched Innovative At-Home Trial

    ObvioHealth—a leading virtual research organisation (VRO)—in collaboration with IQVIA Consumer Health has reportedly rolled out a decentralised clinical trial with Jovie USA to help...

    FDA Releases Draft Guidance for Decentralised Clinical Trials; Adoption of DCT is Expected to Increase

    The US Food and Drug Administration (FDA) has reportedly released a draft guidance detailing its recommendations on performing decentralised clinical trials (DCTs) for drugs,...

    PowerPoint for the Web Now Allows Users to Embed Videos from their Own Computers

    Microsoft has announced the release of a new feature in PowerPoint that will allow web users to add videos to their presentations right from...

    Online Insurance Marketplace Agrees Digital Insurance Platform Acquisition

    Insurance software offerings are available in two forms: back-end tools and front-end solutions. The front-end solution is for the customers to compare prices or...