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    Tag: Insurance Software

    Cutting Costs without Cutting Corners: The Benefits of Efficient IVR Systems in Banking and Utilities

    We live in a world where customer service is very, very important. If someone leaves your business feeling dissatisfied, you can be sure they’ll discuss it on social media. And, brand loyalty is not a thing anymore.  So, if you upset your patrons, they will make their way to your competitor. After slagging you off on Twitter (or X, as it’s called now), of course. Impeccable customer...

    NEA Launching Pilot Projects to Propel China’s Biodiesel Production and Consumption

    China's National Energy Administration (NEA) has detailed its plans to roll out a series of pilot projects. According to Reuters, these projects promote the production and consumption of biodiesel. This initiative is part of the country's long-standing strategy of positioning itself as a leading force in sustainable energy. With these projects, it hopes to close the gap with other major economies.  The NEA's plan calls on...
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    Why Insurance Companies in the EMEA Are Unable to Draw Value From Advanced Analytics

    McKinsey has released a report stating that most insurance companies in Europe, the Middle East, and Africa (EMEA) are investing in advanced analytics (AA)....

    Online Insurance Marketplace Agrees Digital Insurance Platform Acquisition

    Insurance software offerings are available in two forms: back-end tools and front-end solutions. The front-end solution is for the customers to compare prices or...

    Can Digital Transformation Make the Life Insurance Industry More Empathetic?

    Life insurance is one of those things that regular people don’t fully understand. Calculating premiums is a complex task that takes various factors into...

    How AI Helps Insurance Companies Deliver a Better Experience

    I recently wrote a post about why insurance companies should consider data consolidation. In that article, I discussed how having your business data in...