VXI Global Solutions, a leading global provider of Business Process Outsourcing (“BPO”) services, dominated the 16th International ICT Awards by winning Best Employer of the Year and Best Foreign-owned Business of the Year.
The event took place in the Manila Ballroom of the Marriott Hotel in Pasay City on June 29, 2022. It was organised by the Canadian Chamber of Commerce of the Philippines.
The qualification criteria were based on the foundations of HR leadership, company growth, clientele size, quality, and diversity, as well as HR competencies, company management, and public-goods company support.
“Being honoured at this year’s ICT awards is a testament to the extraordinary effort and dedication of the VXI community in the face of great obstacles.
The true motivation behind this award is the consistent and credible stance of everyone in VXI for a cause greater than profit. Eppie Titong, senior vice president and country manager, remarked, “We’ve established a productive work culture that values loyalty and enthusiasm.”
“Instead of trying to get more out of people, VXI created a substantial competitive advantage by exceeding our employees’ fundamental needs.
According to Jovy Llanes, global vice president of human resources, this ICT Award honour is all about taking care of the most vital members of the organisation and advancing as a team.
The Best Employer of the Year Award recognises VXI as the outstanding employer in the Philippines for ICT-enabled service provision that serves as an inspirational role model for the Philippine business community and internationally.
The Best Foreign-owned Company of the Year Award recognises VXI as the outstanding foreign-owned company for ICT-enabled service provision that serves as an inspirational role model for the Philippine business community and internationally.
Best Employer of the Year (2018), Best Company of the Year (2019), Most Innovative Company of the Year (2018 & 2019), Best Contact Center, and BPO Company of the Year (2017, 2018, and 2019), and induction into the ICT Hall of Fame for Best Contact Center and BPO Company of the Year in 2019.
VXI Global Solutions
VXI Global Solutions is a market leader in business process outsourcing (BPO) for customer service, customer experience, and digital solutions.
The company was founded in 1998 and has more than 40 locations in North America, Asia, Europe, and the Caribbean with 40,000 employees.
VXI provides the most prestigious brands in the world with omnichannel and multilingual support, software development, quality assurance, CX advisory, automation, and process excellence.
VXI, which is backed by private equity investor Bain Capital, is one of the fastest-growing privately held business services organisations in the United States and the Philippines, as well as one of the few U.S.-based customer care organisations in China.
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